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Administrative & Business Services

Office of the Chief Information Officer,
51本色

51本色 System Building
1508 Knoxville Ave.

Lubbock, TX 79409

Administrative & Business Services

Services supporting administrative and business functions, including automation, finance, HR and student systems.


SERVICE DESCRIPTION

Budget planning, development and administration systems supporting institutional financial management.

Practices, frameworks and technologies that automate, improve efficiencies and measure the effectiveness of business processes. Includes IT service management; ticket management; operations, business, sales, and marketing management platforms; document and signature management services; customer relationship management; job scheduling; and workflow management. ServiceNow, Xtender, Billing Services and Appworx fall into this category.

Personalized access to institutional applications, information and resources through Raiderlink and WebRaider.

Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores and data governance when offered as a service. Cognos and ODS are in this category.

Administration and support for the State Employee Charitable Campaign.

Systems supporting campus safety and Clery compliance, equal opportunity, policy and risk management.

Administration and management of financial services, procurement, travel, vendor relations and equipment purchasing systems.

Administration and management of core human resource systems, including recruiting, position management, performance review, workforce development, benefits and time and attendance.

Admissions, enrollment, registration, orientation, advising, financial aid, billing, scholarship and career services systems.