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Infrastructure Services

Office of the Chief Information Officer,
51本色

51本色 System Building
1508 Knoxville Ave.

Lubbock, TX 79409

Infrastructure Services

Foundational IT Services, including data center services, database management and server and storage management


SERVICE DESCRIPTION

Business continuity consulting and planning, as well as disaster recovery planning, including disaster recovery exercises and execution. This also includes data protection services, such as server backups and recovery operations and support.

Colocation and hosting of physical and virtual servers in institutionally managed data centers.

Hosting, administration and support of Oracle, Microsoft SQL and MySQL databases, physical and virtual.

Support of offices, conference rooms and facility systems, including data center facilities. The CCURE system that controls electronic door access, support for the Vehicle Operating System (VOS) and data center services monitoring can be found in this category.

Private and Public Cloud consultation and integration services, Cloud service brokering, IaaS and PaaS.

Monitoring, alerting and emergency notification management of IT infrastructure, including servers, applications, services and underlying technologies.

Data circuits, network equipment and core network systems supporting institutional connectivity.

Provisioning, hosting and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.